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Ops Sup Sr. Supervisor at Citi - ApplyBlast

Ops Sup Sr. Supervisor

Citi

1 month ago

3.6 on Glassdoor

Pune, Maharashtra, India

Onsite

Full Time

Manager

0 applicants

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About this role

The Ops Sup Sr. Supervisor provides leadership and direction to a team of employees to ensure the seamless delivery of operations support services in alignment with Citi's infrastructure and processes. This intermediate management role focuses on coaching the team in Disputes investigation activities and managing a team of 16 direct reports. The position requires ensuring operational efficiency, resolving routine issues, and maintaining compliance with regulatory standards.

Responsibilities

Lead and mentor operations support team through delegating tasks and recommending procedures
Conduct training, monitor quality, and provide performance feedback including recommendations
Analyze operations information and make evaluative judgments to solve problems

Skills

About Citi

citi.com

Company Size

1-10 employees

Founded

2025

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Citibank offers multiple banking services that help you find the right credit cards, open a bank account for checking, & savings, or apply for mortgage & personal loans.