Wita Tour
The Ops Sup Supervisor provides leadership and direction to a customer service team, ensuring the seamless delivery of operations support services in alignment with Citi's infrastructure and processes. This role focuses on optimizing chat queue management, achieving critical customer service KPIs, and driving continuous improvement in digital engagement. The position requires collaboration with cross-functional teams to enhance the overall digital customer experience.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Wita Tour.
Wita Tour didn’t post a salary, so this is our estimate from similar listings.
52% above the average for this role