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Oracle Service Delivery Manager at Inizio - ApplyBlast

Oracle Service Delivery Manager

Inizio

3 months ago

3.3 on Glassdoor

London, England, United Kingdom

Onsite

Full Time

Manager

0 applicants

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About this role

The Oracle Service Delivery Manager will oversee the governance and performance of Inizio's enterprise Oracle Fusion platform, working with a global Managed Service Provider to ensure stable, well‑governed services that meet agreed service levels. The role focuses on service operations, vendor management, incident coordination, and stakeholder communication rather than hands‑on technical support.

Responsibilities

Oversee operational governance of ERP services
Lead service reviews and monitor MSP performance
Coordinate response to major ERP incidents
Support commercial and performance management of service agreement
Build stakeholder relationships and communicate service performance

Skills

About Inizio

inizio.com

Headquarters

Cancún, Quintana Roo, Mexico

Company Size

11-50 employees

Founded

2019

View Profile

Inizio is a healthcare and life-sciences consulting firm that helps organisations unlock the value of their innovations by connecting best‑in‑class strategic, analytic and creative capabilities. They deliver integrated services—strategy, analytics and creative execution—to commercialise and communicate new therapies, devices and services. Inizio emphasizes data‑driven insights and cross‑disciplinary teams to accelerate adoption, demonstrate value and drive growth for clients across healthcare and life sciences.