Order Management

Applied Materials(2 months ago)

Hsinchu, TaiwanOnsiteFull TimeMedior$110,552 - $148,328 (estimated)Customer Service

About this role

Applied Materials is seeking a bilingual Chinese/Japanese customer contact for its Applied Global Services Global Contact Center supporting Taiwan and Japan customers. The role serves as a primary point of contact for customers ordering parts and services and supports multi-region customer interactions in a semiconductor equipment services environment. This is a full-time role based in Hsinchu, Taiwan with rotating day/night shifts.

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Required Skills

Order Management
Customer Service
Quotation Management
ERP Systems
Sales Orders
Customer Escalation
Email Support
Phone Support
Reporting
Shipment Tracking

+7 more

Qualifications

Bachelor’s Degree
JLPT N1
TOEIC 550+

About Applied Materials

appliedmaterials.com

Applied Materials is a global leader in materials engineering solutions that enable the production of virtually every new semiconductor chip and advanced display. The company designs, manufactures and services equipment, software and process technologies across semiconductor fabrication (deposition, etch, implantation, inspection/metrology, CMP, ALD/CVD/PVD), advanced packaging and display manufacturing. Its customers include chipmakers, foundries and display manufacturers worldwide, and it provides process integration, factory automation and lifecycle services to improve yield, performance and cost. Headquartered in Santa Clara, California, Applied Materials combines deep R&D and scale to drive device scaling, energy efficiency and new architectures.

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