OTC Analyst

The OTC Analyst role ensures accurate and timely processing of customer transactions, maintains account data integrity, and resolves issues affecting invoicing, payments, or cash application. Working within a shared services environment, the analyst collaborates with internal stakeholders and third-party providers across multiple functions to support manufacturing locations and deliver high-quality customer service. The position involves supporting end-to-end Order-to-Cash processes, including billing, collections, and account reconciliations.