OTC Senior Subject Matter Expert

The OTC Senior Subject Matter Expert plays a crucial role in Order-to-Cash processes, focusing on customer setup, cash application, and collection to ensure accurate financial data management. This position involves driving process improvements, minimizing credit notes, and providing mentorship to junior team members while acting as a key coordinator for the team. The role requires strong end-to-end process understanding and stakeholder management to support day-to-day operations and continuous improvement of OTC operations.