Outcome Tester
Domestic(1 month ago)
About this role
Domestic & General is an international provider of protection plans for domestic appliances and consumer electronics that is expanding into new markets. The Outcome Tester sits within the Product team's Customer Journey function and focuses on assessing customer interactions and ensuring outcomes meet the organisation's standards and regulatory expectations. The role supports data-led insight to inform product and customer experience decisions.
Required Skills
- Outcome Testing
- Quality Scoring
- Compliance Monitoring
- Data Analysis
- Report Writing
- Stakeholder Management
- Risk Identification
- Communication Skills
- Continuous Improvement
About Domestic
domesticandgeneral.comDomestic & General is the UK’s leading provider of specialist warranties for kitchen appliances, boilers, consumer electronics, and more. Get a quote today.
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