Outpatient Pharmacy Call Center Representative
Clinical Careers Page(2 months ago)
About this role
The Outpatient Pharmacy Call Center Representative supports operations of the Retail Pharmacy Communication Hub at the University of Kansas Health System, providing courteous and professional patient-centered service. The role involves assisting patients, families, and healthcare providers while maintaining patient confidentiality and supporting pharmacy communication workflows.
Required Skills
- Telephone Etiquette
- Written Communication
- Customer Service
- Call Center
- Computer Systems
- HIPAA
- Active Listening
- Multitasking
- Documentation
- Critical Thinking
Qualifications
- High School Diploma or GED
- Associate Degree (preferred)
- Bachelor's Degree (preferred)
About Clinical Careers Page
kansashealthsystem.comThe University of Kansas Health System is a nonprofit academic medical center headquartered in Kansas City, Kansas, providing comprehensive inpatient and outpatient care across Kansas and the Midwest. It delivers advanced specialty services — including an NCI‑designated cancer center, Level I trauma care, transplantation, cardiology, neurosurgery, orthopedics and comprehensive stroke care — supported by research and training through its affiliation with the University of Kansas Medical Center. The system emphasizes complex, referral‑level care and innovation, holds Joint Commission accreditation and Magnet nursing recognition, and operates multiple locations and patient access options across the region.
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