PRN Call Center Representative - Outpatient Pharmacy

The PRN Call Center Representative - Outpatient Pharmacy supports the Retail Pharmacy Communication Hub at the University of Kansas Health System by providing professional customer service to patients, families, and healthcare providers. This role involves managing incoming and outgoing calls, scheduling prescription refills, and ensuring accurate billing and documentation while maintaining strict confidentiality and HIPAA compliance. The position requires strong communication skills and the ability to work efficiently in a fast-paced call center environment.