Outreach and Enrollment Coordinator

The Outreach and Enrollment Coordinator serves as the primary point of contact for prospective PACE participants and caregivers, guiding them through the inquiry, eligibility screening, intake, and enrollment processes. This role involves explaining PACE, Medicare, and Medi-Cal services, gathering necessary documentation, and scheduling assessments and center tours to ensure a smooth enrollment experience. The coordinator works collaboratively with the outreach and clinical teams to deliver a participant-centered experience while maintaining compliance with program regulations.