Overnight Guest Experience Associate

Placemakr(25 days ago)

Phoenix, AZOnsiteFull TimeJunior$37,500 - $37,500Guest Services

About this role

The Overnight Guest Experience Associate at Placemakr serves as the primary on-site contact for guests and residents during overnight hours, ensuring a safe, welcoming, and seamless stay. Based at a property in Phoenix, AZ, this role focuses on delivering exceptional service while handling check-ins, audits, and guest communications. The position supports the overall property operation by coordinating with cross-functional teams and maintaining compliance with company standards. It is a full-time, overnight role that requires comfort with independent work and physical activity throughout the shift.

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Required Skills

Customer Service
Guest Relations
Team Collaboration
Safety Compliance
Written Communication
Verbal Communication
Check-In Management
Check-Out Auditing
Night Audit
Task Prioritization

+11 more

About Placemakr

placemakr.com

Placemakr operates apartment-hotels that combine apartment-style comfort with hotel convenience, offering fully furnished residences for flexible short- and long-term stays. They place properties in prime urban locations and provide hotel-like services and amenities alongside the space and privacy of an apartment. Bookings are geared toward travelers, corporate clients, and relocators who need turnkey, flexible housing solutions. Placemakr emphasizes convenience, modern design, and flexible stay options as alternatives to traditional hotels or leases.