Overnight Resident Relations Specialist (32 Hour Part-Time) - Lumina

Action Property Management(11 days ago)

San Francisco, CAOnsitePart TimeJunior$44,000 - $48,000Customer Service

About this role

A part-time Overnight Resident Relations Specialist at Action Property Management works on-site at Lumina, a luxury high-rise in San Francisco, serving as the overnight point of contact for residents and guests. The role emphasizes delivering warm, attentive, and personalized service to enhance the resident experience during overnight hours. Scheduled overnight shifts provide coverage to maintain a welcoming, community-focused environment.

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Required Skills

Customer Service
Concierge Services
Front Desk
Access Control
Call Handling
Parcel Management
Problem Solving
Detail Oriented

Qualifications

High School Diploma or Equivalent

About Action Property Management

actionlife.com

Action Property Management is the largest privately owned HOA property management company, delivering full-service management and proactive solutions to homeowners associations and community developments. They serve a wide range of community types—large-scale communities, high-rises, new developments, hotel-residential projects, and self-managed associations—providing financial oversight, property operations, vendor coordination, and governance support. The firm emphasizes expert, proactive service and tailored strategies to help communities thrive, protect assets, and simplify board responsibilities. Partnering with Action is positioned to improve resident experience, preserve property value, and streamline everyday management.