Concierge
Empire State Realty Trust(1 month ago)
About this role
The Union Residential Concierge serves as the primary point of contact for residents and visitors in a luxury residential high-rise, supporting a welcoming and professional environment. The role focuses on coordinating resident services and programs, managing front desk and lobby operations, and serving as an information resource for local market amenities. This position operates within a union environment under a collective bargaining agreement and is part of a customer-focused residential property team. The concierge helps enhance the overall resident experience and supports building operations as needed.
Required Skills
- Customer Service
- Interpersonal Skills
- Verbal Communication
- Written Communication
- Attention To Detail
- Professionalism
- Discretion
- Time Management
- Multitasking
- Computer Literacy
+13 more
Qualifications
- High School Diploma or Equivalent
About Empire State Realty Trust
esrtreit.comEmpire State Realty Trust (ESRT) is a publicly traded real estate investment trust that owns, manages, and operates modernized office and retail properties in Manhattan and the greater New York metro area. Its portfolio includes landmark and neighborhood commercial assets—most notably the Empire State Building—focused on leasing, property management, and capital improvements. ESRT emphasizes modernization, tenant experience, and sustainable building operations to drive occupancy and long‑term shareholder value.
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