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Part-Time Technical and Customer Support at Colorado State University - ApplyBlast

Part-Time Technical and Customer Support

Colorado State University

19 days ago

4.1 on Glassdoor

Fort Collins, Colorado, United States

Onsite

Part Time

Junior

0 applicants

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About this role

CSUVetCE is seeking a reliable, service-oriented hourly employee to provide part-time technical and customer support for online continuing education programs. This position plays an important role in supporting learners and instructors, assisting with Canvas user account management, and resolving basic technical issues in a timely and professional manner. The ideal candidate will be detail-oriented, customer-focused, and comfortable troubleshooting common technology issues while working in a collaborative higher education environment.

Responsibilities

Provide technical support for learners and instructors using online course platforms
Manage Canvas user accounts and maintain accurate enrollment records
Troubleshoot technical issues and escalate complex concerns to appropriate staff