L1 Technical Support Agent (part-time)
Instructure
About this role
Instructure is hiring a part-time Technical Support professional in Budapest to assist end users and administrators of Canvas, its learning management system. The role focuses on helping customers resolve product issues and questions across multiple support channels, with escalation paths to higher-tier support when needed. The position includes a required onboarding period with dedicated technical training.
Skills
About Instructure
instructure.comInstructure is a leading educational technology company that builds cloud-based learning platforms for K–12 schools, higher education institutions, and enterprises. Its flagship offerings include Canvas (a widely used LMS) and products such as Bridge, Impact, and Mastery that support course delivery, employee learning, analytics, and competency-based outcomes. Institutions choose Instructure for scalable, integration-friendly solutions that focus on improving teaching, training, and measurable learning outcomes from a Salt Lake City–based team.
Recent company news
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About Instructure
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for Instructure.
Salary
$55k – $77k
per year