Participant Experience Liaison

WelbeHealth(5 days ago)

United States, Elk Grove, CAOnsiteFull TimeJunior$48,780 - $64,400Patient Experience

About this role

The Participant Experience Liaison connects PACE participants to WelbeHealth’s system of care and serves as a primary liaison between participants, their families, and the interdisciplinary care team. The role focuses on ensuring smooth onboarding to the PACE program and supporting participants throughout their WelbeHealth journey to promote satisfaction and retention.

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Required Skills

Communication
Customer Service
Care Coordination
Service Recovery
Grievance Support
Organization
Presentation

Qualifications

High School Diploma or Equivalent
Bachelor's Degree (Preferred)
CPR Certification
First Aid Certification

About WelbeHealth

welbehealth.com

WelbeHealth is a full‑service senior health care provider that operates PACE (Program of All‑Inclusive Care for the Elderly) programs to deliver comprehensive, coordinated care for frail and vulnerable older adults. Its interdisciplinary teams deliver medical, behavioral, rehabilitative and social services — including primary care, nursing, therapy, home care, transportation and adult day services — so participants can remain safely and independently at home. The organization emphasizes quality, compassion and value while integrating Medicare and Medicaid benefits to manage care and costs for seniors.