Partner Care Advisor (Non-voice)
Tamara(2 months ago)
About this role
A Partner Care Associate at Tamara is part of the Customer Experience team, supporting the company’s mission to deliver a customer-centric fintech platform across the GCC. This remote role (based in Saudi Arabia) focuses on maintaining high-quality customer interactions and contributing to overall user satisfaction. The position helps uphold Tamara’s standard for exceptional service and positive customer experiences.
Required Skills
- Email Support
- Live Chat
- Issue Resolution
- Account Review
- Service Explanation
- Metrics Management
- Script Adherence
- Escalation Handling
- Arabic Speaking
- English Fluency
+5 more
Qualifications
- University Degree
About Tamara
tamara.coTamara is a Buy Now, Pay Later fintech that lets customers split purchases into flexible plans of up to 24 months. It powers payments at thousands of online and in‑store merchants across the GCC, emphasizing no late fees and 100% Shariah compliance. Tamara offers a consumer app and merchant integrations to add checkout financing and boost conversion with multiple local payment methods.
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