Partner Success Manager (MSP Per Client) (Position located in London or Leeds, England)

KnowBe4(1 year ago)

RemoteFull TimeMedior$55,000 - $70,000Customer Success

About this role

The MSP Per Client Partner Success Manager at KnowBe4 focuses on managing and growing relationships with MSPs by ensuring effective onboarding, adoption, renewal, and upselling of products. The role emphasizes delivering excellent partner experiences, driving customer satisfaction, and supporting strategic engagement to maximize value.

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Required Skills

CRM
CustomerSuccess
Onboarding
TechnicalSupport
AccountManagement
Renewals
Upselling
Communication
Teamwork
Cybersecurity

About KnowBe4

knowbe4.com

KnowBe4 is a Human Risk Management (HRM) platform that helps organizations reduce human-driven cyber risk through security awareness training, simulated phishing, and cloud email protection. Its HRM+ SaaS offering bundles interactive training content, automated phishing simulations, reporting and remediation tools, and incident response automation to measure and lower employee risk. The platform integrates with common email and cloud systems and is used by thousands of organizations — including 47 of the top 50 cybersecurity firms. Customers choose KnowBe4 for its broad content library, ease of deployment, measurable metrics, and phishing incident automation.

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