Partner Success Manager (Tokyo Based)

Zoom(20 days ago)

HybridFull TimeSenior$133,536 - $178,482 (estimated)Sales

About this role

A Partner Success Manager at Zoom based in Tokyo who serves as the primary liaison between Zoom and strategic partners to maximize customer value from the Zoom platform. The role focuses on driving customer retention, expansion, and product adoption by enabling partners with tools, training, and insights. The position reports to the Partner Program Manager in the UK and partners closely with sales and global customer success organizations.

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Required Skills

Partner Management
Customer Success
Account Management
Retention Strategy
Expansion Strategy
Product Adoption
Data Analysis
Communication
Training Enablement
Program Management

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About Zoom

zoom.us

Modernize workflows with Zoom's trusted collaboration tools: including video meetings, team chat, VoIP phone, webinars, whiteboard, contact center, and events.

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