Passenger Service Agent

As a Passenger Service Agent at Alliance Ground International (AGI), you will ensure travelers are informed and safely guided through check-in, boarding, and arrivals while adhering to strict airline and security procedures. This customer-facing role involves managing reservations, handling baggage claims, assisting passengers with document verification, and coordinating flight movements across gate areas and lounges. You will maintain high standards of customer service safety and compliance while operating in a fast-paced ground handling environment.