Passenger Service Sup

A Passenger Service Supervisor at Alliance Ground International ensures travelers are well-informed and safely processed through check-in, boarding, and arrivals. This customer-facing role involves directing agents, resolving escalated concerns, and managing ticketing, baggage, and flight movement procedures while adhering to strict safety and security protocols. The position requires strong leadership, communication, and physical stamina to handle heavy items and stand for extended periods in a fast-paced airport environment.