Illinois Bone & Joint Institute
The Patient Access Coordinator I manages day-to-day call center operations to ensure efficient service and a high-quality customer experience for all callers. This role involves handling a high volume of calls, scheduling appointments, updating patient information, and providing accurate information to patients and their families. The coordinator also assists with routing calls, paging staff during emergencies, and escalating patient complaints as needed.
Headquarters
Des Plaines, Illinois, United States
Company Size
1001-5000 employees
Founded
1991
Illinois Bone & Joint Institute (IBJI) is a large musculoskeletal care network serving the Chicago metro area with 100+ locations and its headquarters in Des Plaines, IL. It provides comprehensive orthopedic services—including sports medicine, joint replacement, physical therapy, rheumatology, advanced imaging and diagnostics—and operates specialty programs like OrthoAccess® immediate care and the Health Performance Institute. IBJI’s team of orthopedic surgeons, therapists, and specialists offers coordinated, patient-centered care with online scheduling, MyChart access, employer services, and transparent billing/pricing resources.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Illinois Bone & Joint Institute.
Illinois Bone & Joint Institute didn’t post a salary, so this is our estimate from similar listings.
9% below the average for this role
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