Patient Access Representative II

The Patient Access Representative II role at Baptist Health involves registering patients accurately and efficiently while utilizing multiple systems and interfaces. This position requires cross-training to work across various patient access areas and maintaining service excellence for both face-to-face and telephonic encounters. The role contributes to annual Patient Access Services goals and ensures compliance with state and federal regulations, including EMTALA, AHCA, and JCAHO, while maintaining patient privacy under HIPAA guidelines.