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Patient Access Representative at Sanford Health - ApplyBlast

Patient Access Representative

Sanford Health

3 months ago

3.4 on Glassdoor

United States

Onsite

Full Time

Junior

0 applicants

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About this role

The Patient Access Representative provides extraordinary customer service as the first point of contact for patients, both by phone and in the clinic. The role involves greeting patients, verifying demographics, handling registration, scheduling appointments, and managing financial responsibilities to ensure a positive patient experience.

Responsibilities

Greet patients and verify demographics
Collect co‑payments and assign financial responsibility
Coordinate and schedule appointments with providers
Obtain referrals and conduct pre‑authorizations
Manage registration work queue and resolve insurance claim errors

Skills

About Sanford Health

sanfordhealth.org

Headquarters

Sioux Falls, South Dakota, United States

Company Size

10001+ employees

View Profile

Sanford Health is the largest rural health system in the United States, headquartered in Sioux Falls, South Dakota, serving over 2 million patients across 320,000 square miles. The integrated health system operates 58 medical centers, 289 clinic locations, 145 senior living centers, and over 1,100 active clinical trials. Sanford Health also offers health insurance plans, genetic medicine, and world clinic locations, with a mission to transform the healthcare experience in America's heartland.