Patient Account Representative - Self-Pay - Patient Collections
Guidehouse(18 days ago)
About this role
The Call Center / Customer Service Representative – Healthcare role involves managing inbound and outbound calls to assist patients and insurance companies with account inquiries, policy information, and insurance verifications. The position requires adherence to client policies and procedures, providing excellent customer service, and updating patient information.
Required Skills
- Customer Service
- Insurance Claims
- Billing
- Communication Skills
- Account Management
- Healthcare Support
- Verbal Communication
- Written Communication
- Account Review
About Guidehouse
guidehouse.comGuidehouse is a leading advisory firm that specializes in integrating commercial and public sector solutions to tackle complex challenges faced by clients. As a unique scaled advisory organization, it leverages insights from both government and commercial perspectives within its various industry segments. Guidehouse provides a range of technology and managed services, focusing on key sectors such as healthcare, financial services, defense, and infrastructure. The firm is recognized for its innovative approach to problem-solving, which combines strategic expertise with practical implementation.
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