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Patient Account Representative at Altera Digital Health - ApplyBlast

Patient Account Representative

Altera Digital Health

3 months ago

3.1 on Glassdoor

Arkansas, United States

Onsite

Full Time

Medior

0 applicants

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About this role

The role involves managing work queues, billing data, and claim correspondence to ensure accurate and timely payment of accounts. It includes verifying billing accuracy, resolving claim denials, handling collections, and maintaining confidentiality of patient information while providing customer service.

Responsibilities

Manage work queue and aging lists to ensure timely claim payments
Review and resolve denied claims and billing discrepancies
Communicate with patients to address account inquiries and collect payments

Skills

About Altera Digital Health

alterahealth.com

Company Size

5001-10000 employees

View Profile

Altera Digital Health is a global healthcare IT company with more than 30 years of experience helping health systems and provider organizations modernize and optimize electronic health records (EHRs). They deliver solutions and services across EHR usability, interoperability, infrastructure modernization, and managed services to improve clinical workflows, data exchange, and operational performance. Altera partners with organizations of all sizes worldwide to provide consulting, technical implementation, and ongoing support that unlocks better patient care and measurable value from health IT investments.