Patient Advocate
AdventHealth(5 days ago)
About this role
This role involves supporting patients and families by providing resources and addressing concerns related to their healthcare experience. It includes participating in performance improvement initiatives and acting as a liaison to enhance patient satisfaction.
Required Skills
- Customer Service
- Communication
- Conflict Resolution
- Medical Terminology
- Documentation
- Empathy
- Organization
- Interpersonal Skills
- HIPAA Compliance
- Microsoft Office
Qualifications
- High School Grad or Equiv
- 1+ year in healthcare or 2+ years in customer service
About AdventHealth
adventhealth.comThe AdventHealth network of health care extends beyond your nearest hospital. From primary care to specialty medical services, we're here to help you feel whole.
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