Patient Advocate

The Patient Advocate role at Palms Medical Group is a front-facing position responsible for managing all clerical and front desk administrative duties, including greeting patients, scheduling appointments, verifying insurance, and collecting payments. This role serves as a key liaison between patients and the care team, ensuring a positive, patient-centered experience while maintaining accurate records and supporting overall clinic operations. The position requires strong customer service skills, attention to detail, and proficiency with various healthcare software systems.