Patient and Family Financial Advocate- Full Time
Children's(21 days ago)
About this role
The Patient & Family Financial Advocate provides in-depth financial advocacy and counseling to families of Dayton Children’s patients, serving as a primary contact for complex billing and insurance issues. The role focuses on improving the family experience with billing, ensuring compliance with HIPAA and collection practices, and collaborating across departments to identify financial assistance and third-party resources.
Required Skills
- Customer Service
- Financial Counseling
- Insurance Verification
- Medical Billing
- Data Collection
- Documentation
- Problem Solving
- Time Management
- Teamwork
- Epic
Qualifications
- High School Diploma
- GED
- Associate Degree (preferred)
- Financial Advocate Orientation (required within 6 months)
About Children's
childrensdayton.orgLocated in Dayton, Ohio, Dayton Children's Hospital provides primary and specialty health care services for infants, children and teens.
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