Brigham and Women's Hospital

Patient and Family Relations Specialist

Brigham and Women's Hospital

2 months ago
Newton, MA
Onsite
Full Time
Junior
0 applicants
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Brigham and Women's Hospital
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About this role

The Patient and Family Relations Specialist at Newton-Wellesley Hospital supports patient-centered care by managing and responding to patient feedback, complaints, and concerns. The role involves working closely with multidisciplinary teams to ensure compassionate communication, promote quality service, and uphold regulatory standards while fostering a culture of engagement and respect.

Skills

Qualifications

Bachelor’s degree in social work, psychology, human services or related field1-3 years experience working with patients/consumers in a healthcare setting
Brigham and Women's Hospital

About Brigham and Women's Hospital

brighamandwomens.org

Brigham and Women’s Hospital is one of the top hospitals in America with more than 790 beds, and a premier teaching hospital of Harvard Medical School. Learn more.

About Brigham and Women's Hospital

Headquarters

San Francisco, CA

Company Size

201-500 employees

Founded

2018

Industry

Technology

Glassdoor Rating

4.2 / 5

Leadership Team

Sarah Johnson

Chief Executive Officer

Michael Chen

Chief Technology Officer

Emily Williams

VP of Engineering

David Rodriguez

VP of Product

Jessica Thompson

Chief Financial Officer

Andrew Park

VP of Sales

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