Patient Relations Specialist
Loyola Medicine(13 days ago)
About this role
A Patient Relations Specialist at Trinity Health Livonia handles patient and visitor complaints and concerns, facilitating resolutions while ensuring compliance with healthcare standards and regulations. The role involves developing access channels for feedback and working collaboratively across departments to promote quality care.
Required Skills
- Patient Relations
- Complaint Resolution
- Healthcare Regulations
- Communication Skills
- Crisis Intervention
- Report Writing
- Policy Management
- Customer Service
- Interpersonal Skills
- Teamwork
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