Patient and Provider Advocate

Ochsner Health(1 month ago)

New Orleans, LA, LouisianaOnsiteFull TimeMedior$80,396 - $108,667 (estimated)Patient Advocacy

About this role

The Patient Advocate investigates and resolves patient grievances, working with patients, providers, and leaders to improve patient care systems and overall experience. The role partners with the Patient Experience office, maintains accurate records of patient contacts, and supports organizational efforts to enhance quality and compliance. It also educates leaders and physicians on advocacy practices and represents the organization professionally to patients and staff.

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Required Skills

Data Entry
Verbal Communication
Written Communication
Windows Applications
Conflict Resolution
Analytical Skills
Confidentiality
Patient Advocacy
Records Management
Interpersonal Skills

Qualifications

Associate's Degree
Bachelor's Degree (Preferred)

About Ochsner Health

ochsner.org

Ochsner Health is a not‑for‑profit, integrated healthcare system headquartered in New Orleans that delivers expert, innovative care across Louisiana and the Gulf South. It operates hospitals, medical centers, clinics and specialty programs offering comprehensive services from primary care to advanced specialty and surgical treatments. Backed by research, education and digital patient tools, Ochsner focuses on coordinated, patient‑centered care and regional access to complex services such as heart, cancer and transplant care.

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