Patient Experience Advocate
Endeavor Health(30 days ago)
About this role
The Patient Experience Advocate serves as a liaison between patients, families, and the healthcare team to address concerns, facilitate communication, and ensure patients receive safe, seamless, and personalized care. The role is the central resource for patient feedback, providing guidance, documenting issues, and supporting resolution processes. The position is based at Swedish Hospital in Chicago and operates as a full-time, onsite patient-facing role.
Required Skills
- Patient Advocacy
- Complaint Management
- Grievance Management
- Communication
- Conflict Resolution
- Empathy
- HIPAA Compliance
- Documentation
- Problem Solving
- Customer Service
Qualifications
- Bachelors Degree
About Endeavor Health
endeavorhealth.orgIntroducing Endeavor Health: We’re setting a new standard for world-class healthcare close to home in your Chicagoland community.
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