ACCESS Community Health Network
The Patient Care Contact Center Manager leads hiring, onboarding, development, and engagement of contact center staff to deliver exceptional service to ACCESS patients and customers. This role sets performance objectives, monitors metrics, manages budgets, and partners with health center leadership to drive continuous improvement and foster a high‑performance, patient‑focused culture.
Access Community Health Network (ACCESS) is a nonprofit network of community health centers serving the Chicagoland area, operating 33 locations that deliver comprehensive primary and specialty care. ACCESS provides family-focused services including primary care, pediatrics, women's health, dental, behavioral health, HIV care, and social support programs with an emphasis on culturally competent, affordable care for underserved and diverse communities. The organization offers conveniences such as an online patient portal (myACCESSHEALTH), telehealth and multilingual services (including Spanish), accepts Medicaid/Medicare and uses a sliding-fee scale, and supports patients through appointments, outreach, and donation-supported programs.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for ACCESS Community Health Network.
ACCESS Community Health Network didn’t post a salary, so this is our estimate from similar listings.
4% above the average for this role
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