Patient Collections Representative - 8550 FT-1

The Patient Collections Representative assists patients with billing inquiries and manages delinquent self-pay accounts before they are sent to an outside collection agency. This role involves contacting patients via phone or mail to determine the reasons for non-payment, verifying insurance eligibility, and setting up payment plans. The representative ensures accurate billing, adheres to third-party payer rules, and maintains professional communication with patients, families, and internal departments.