Patient Engagement Specialist
Evergreen Nephrology(12 days ago)
About this role
Evergreen Nephrology is a value-based kidney care organization focused on improving outcomes and quality of life for patients with kidney disease. The Patient Engagement Specialist is a remote contact-center role that supports patient activation and ongoing engagement with Evergreen and local interdisciplinary care teams. This role partners with market operations and senior leadership to build and operate the contact center and ensure patients connect with appropriate care resources.
Required Skills
- Customer Service
- Patient Onboarding
- Scheduling
- Communication
- MS Office
- Telephony
- Workflow Development
- Conversational Intelligence
- Empathy
- Sales Aptitude
Qualifications
- High School Diploma
- GED
- Bachelor's Degree (Preferred)
About Evergreen Nephrology
egneph.comEvergreen Nephrology is a patient-centered kidney care organization that helps people and providers navigate the complexities of kidney disease. They partner with nephrologists, primary care physicians and care teams to simplify treatment pathways, coordinate care, and improve clinical outcomes. Emphasizing education, support, and collaboration, Evergreen Nephrology aims to make kidney care easier and help patients achieve brighter, healthier days.
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