Patient Enrollment Representative

The Patient Enrollment Representative works remotely to contact prospective patients and caregivers, explaining Mosaic Pharmacy Service and guiding them through the enrollment process. This role involves making high volumes of outbound calls, managing inbound inquiries, and documenting interactions to ensure a smooth transition for medically complex seniors into the company's pharmacy care management solutions. The position requires strong communication skills, adherence to scripts, and the ability to meet performance metrics while maintaining patient confidentiality.