Patient Experience Coach

Mary Washington Healthcare(11 days ago)

OnsiteFull TimeMedior$70,799 - $95,960 (estimated)Patient Experience

About this role

The Patient Experience Coach at Mary Washington Healthcare supports the organization’s efforts to enhance patient satisfaction by providing coaching, training, and data analysis. The role involves working collaboratively with leadership and staff to identify improvement opportunities and implement best practices to improve the overall patient experience.

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Required Skills

LEAN
Data Analysis
Coaching
Survey Methodology
Project Management
Performance Optimization
Healthcare Customer Service
Data Visualization
Process Improvement
Leadership

Qualifications

Bachelor’s Degree

About Mary Washington Healthcare

marywashingtonhealthcare.com

Mary Washington Healthcare is an award-winning, non-profit healthcare system in Fredericksburg, Virginia that has grown with its community in the past 120+ years. Today, we are made up of two hospitals, four emergency departments, and over 60 outpatient healthcare facilities and wellness services.

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