Patient Experience Project Manager
Clinical Careers Page(1 month ago)
About this role
The Patient Experience Project Manager at ChristianaCare leads and operationalizes performance improvement projects across the health system to enhance patient experience. The role acts as a facilitator, analyst, and consultant, developing project plans, timelines, and cross-functional collaboration to redesign processes and improve outcomes. It reports to Patient Experience leadership and works with multiple functional areas system-wide.
Required Skills
- Project Management
- Data Analysis
- Process Improvement
- Lean
- Six Sigma
- PowerPoint
- Excel
- Communication
- Time Management
- Teamwork
+2 more
Qualifications
- Bachelor's Degree
- Master's Degree Preferred
- Lean Certification
- Six Sigma Certification
About Clinical Careers Page
christianacare.orgChristianaCare is a not‑for‑profit health system headquartered in Wilmington, Delaware, serving patients across Delaware and the surrounding region. It operates hospitals, outpatient and specialty clinics, urgent and emergency services, and virtual care options to help people know when to seek care and connect with primary or virtual providers. The organization emphasizes patient‑centered care, community health, and innovation in clinical services and telehealth.
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