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Patient Experience Specialist at CHAS Health - ApplyBlast

Patient Experience Specialist

CHAS Health

4 months ago

3.4 on Glassdoor

Spokane, WA

Onsite

Full Time

Junior

0 applicants

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About this role

The Call Intake Specialist improves community health by answering incoming calls, coordinating referrals, and managing electronic health records. The role involves delivering accurate information about the organization's services, processing requests for patient records, and ensuring proper handling of referral urgency and specialist networks.

Responsibilities

Answer and direct incoming patient calls appropriately
Coordinate referrals based on insurance specialty networks
Process and retrieve electronic health information requests
Maintain health record indexes and storage systems
Document patient cases and referral requests accurately

Skills

Qualifications

High school diplomaExperience with electronic health records

About CHAS Health

chas.org

Headquarters

Spokane, Washington, United States

Company Size

1001-5000 employees

Founded

1994

View Profile

CHAS Health is a non-profit, federally qualified health center (FQHC) that provides high-quality medical, dental, pharmacy, and behavioral health services to families and individuals of all ages. They operate multiple clinics across Spokane, Eastern Washington, and Idaho, offering care regardless of patients' ability to pay.