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Patient Experience Specialist at Altru Health System - ApplyBlast

Patient Experience Specialist

Altru Health System

2 months ago

3.1 on Glassdoor

Grand Forks, North Dakota, United States

Onsite

Full Time

Senior

0 applicants

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About this role

The Patient Experience Specialist at Altru Hospital collaborates with physicians, operational leaders, and front‑line staff to address patient concerns, coordinate service recovery, and support the Patient and Family Advisory Council. The role involves rounding with patients, investigating complaints, and providing feedback to improve patient‑centered care across inpatient and outpatient settings.

Responsibilities

Conduct patient rounding and service recovery
Coordinate resolution of patient care complaints
Facilitate Patient and Family Advisory Council

Skills

Qualifications

Associates - HealthcareAssociates - Related FieldBachelors - Healthcare

About Altru Health System

altru.org

Headquarters

Grand Forks, North Dakota, United States

Company Size

1001-5000 employees

Founded

1997

View Profile

Altru Health System is a comprehensive healthcare provider based in Grand Forks, North Dakota, offering a wide range of medical services including cancer care, heart and vascular care, orthopedics, pediatrics, family medicine, behavioral health, and pharmacy services. The organization serves patients through inpatient and outpatient care, express clinics, and digital health tools like MyChart. Altru is committed to delivering high-quality, compassionate care and exceptional patient experiences.