Patient Family Relations Representative
Brigham and Women(1 month ago)
About this role
The Patient Family Relations Representative at Mass General Brigham serves as the primary point of contact for patients, families, and staff contacting the Patient & Family Relations office. The role provides a compassionate, welcoming interface that supports patient experience and connects individuals to appropriate hospital resources.
Required Skills
- Customer Service
- Communication
- Triage
- Data Entry
- Microsoft Office
- Multitasking
- Confidentiality
- Compassion
Qualifications
- Bachelor's Degree (Preferred)
About Brigham and Women
brighamandwomens.orgBrigham and Women’s Hospital is one of the top hospitals in America with more than 790 beds, and a premier teaching hospital of Harvard Medical School. Learn more.
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