Patient Family Relations Specialist
Brigham and Women(1 month ago)
About this role
The Patient Family Relations Specialist serves as a liaison between patients, loved ones, and hospital staff to acknowledge and respond to feedback, requests, and concerns. The role supports patient rights and family needs within a hospital setting and contributes to a patient- and family-centered culture focused on service excellence.
Required Skills
- Communication
- Mediation
- Investigation
- Documentation
- Data Tracking
- Patient Advocacy
- Conflict Resolution
- Interpersonal Skills
- Cultural Competence
- Microsoft Office
+1 more
Qualifications
- Bachelor's Degree (Preferred)
About Brigham and Women
brighamandwomens.orgBrigham and Women’s Hospital is one of the top hospitals in America with more than 790 beds, and a premier teaching hospital of Harvard Medical School. Learn more.
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