Patient Financial Service Representative-General Surgery-FT Days-MPG-Pembroke Pines
Memorial Healthcare System(1 month ago)
About this role
The Patient Financial Services Representative (PFSR) is the first point of contact for patients and guarantors in hospital, ambulatory, or medical office settings, responsible for collecting and verifying demographic, financial, and insurance information. The role supports care coordination by gathering clinical data and assisting with authorizations, scheduling, and connecting patients to appropriate services. The position emphasizes strong communication and customer service to ensure required notices and consent forms are completed.
Required Skills
- Customer Service
- Communication
- Data Entry
- Insurance Verification
- Authorization Management
- Scheduling
- Care Coordination
- Patient Education
- EHR
- Critical Thinking
Qualifications
- High School Diploma or Equivalent
- BLS Certification (American Heart Association or Red Cross)
About Memorial Healthcare System
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