Patient Intake Coordinator

The Patient Intake Coordinator serves as the primary point of contact for families seeking Applied Behavioral Analysis (ABA) therapy services, guiding them through the initial intake and onboarding process with empathy and clarity. This role involves conducting outreach calls, performing detailed intake screenings, and managing data entry within Salesforce to facilitate benefits verification and authorization. The position requires strong communication skills, bilingual proficiency in Spanish and English, and the ability to handle high call volumes while maintaining high conversion rates.