Patient Outreach Supervisor
Shields Health Solutions(10 hours ago)
About this role
The Patient Outreach Supervisor manages and leads the Patient Outreach team, focusing on communication, workflow, collaboration, and performance management to ensure effective patient engagement in hospital-based pharmacy services. They support team development, coordinate with hospital partners, and oversee operational and compliance tasks.
Required Skills
- Communication
- Team Leadership
- Workflow Management
- Customer Support
- Microsoft Office
- Data Analysis
- Hospital Collaboration
- Training
- Performance Management
- Electronic Medical Records
About Shields Health Solutions
shields.comShields Health is a family‑owned provider of diagnostic imaging and outpatient surgery with the largest network of medical imaging and treatment facilities in New England, operating more than 50 ACR‑accredited locations across New Hampshire, Maine, and Massachusetts. They offer MRI (including high‑field open‑bore, MR arthrogram, and breast MRI), PET/CT, and outpatient surgery services with an emphasis on patient comfort, advanced technology, and affordability. Shields also runs Shields ProCare, an imaging equipment maintenance and service business supporting its clinical operations. The company prioritizes provider expertise and an improved patient experience through cutting‑edge equipment and convenient access.
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