Patient Relations Analyst
Clinical Careers Page(1 month ago)
About this role
The Patient Relations Analyst educates patients about Medicare programs, resources, and affordable insurance options to increase patient access to care and retention. They act as the clinic's insurance expert and patient advocate, assisting with eligibility, coverage, billing, enrollment, and serving as a resource to the care and outreach teams.
Required Skills
- Medicare
- Insurance Navigation
- Patient Advocacy
- Customer Service
- Billing
- Enrollment
- CRM
- Computer Literacy
- Multilingual
Qualifications
- US Work Authorization
- Bachelor Degree Preferred
About Clinical Careers Page
cvshealth.comCVS Health is America's leading health solutions company, providing integrated services across retail pharmacy (CVS Pharmacy), pharmacy benefits management (CVS Caremark), and health insurance (Aetna). The company offers pharmacy services, health plans, clinical care (including MinuteClinic), and health-and-wellness programs for consumers, employers, and government payers. By combining a large national retail footprint with claims processing, care management, and clinical services, CVS Health aims to coordinate care, lower costs, and improve health outcomes. Businesses and consumers use its solutions for medication management, plan administration, and in-person and virtual care.
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