FAYETTE COUNTY HOSPITAL

Patient Representative - RN required

FAYETTE COUNTY HOSPITAL(1 month ago)

OnsiteFull TimeMedior$66,768 - $103,500.8Patient Experience
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About this role

Patient Representative is a registered nurse who serves as a patient advocate and liaison between patients, clinical teams, and hospital leadership. The role supports quality and risk management by reviewing quality and service recovery reports and coordinating with risk management and legal teams to guide appropriate actions. Primarily based at the main campus, the position helps ensure patient concerns are addressed and trends are identified for systemic improvement.

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Required Skills

  • Patient Advocacy
  • Service Recovery
  • Risk Management
  • Quality Management
  • Care Coordination
  • Assessment
  • Reporting
  • Data Analysis
  • Collaboration
  • Communication

Qualifications

  • ADN
  • RN - Illinois Department of Financial and Professional Regulation

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