Patient Service Agent - Primary Care Call Center
Mercy(1 month ago)
About this role
A Patient Service Agent in the Primary Care Call Center at Mercy is responsible for scheduling patient appointments, taking messages, and providing general information to ensure a pleasant visit experience. This role emphasizes excellent customer service and the maintenance of a professional demeanor in all interactions.
Required Skills
- Customer Service
- Data Entry
- Appointment Scheduling
- Telephone Etiquette
Qualifications
- High School Diploma or Equivalent
About Mercy
mercy.netMercy is one of the largest U.S. health systems with 44 acute care & specialty hospitals, over 700 physician & outpatient clinics in Arkansas, Kansas, Missouri & Oklahoma.
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