Southcoast Federal Credit Union
The Patient Service-Exp Specialist at Southcoast Health manages complaint and grievance resolution for patients, families, and visitors while ensuring compliance with regulatory requirements. This role involves analyzing patient survey results to drive service excellence initiatives and preparing monthly accountability reports. The position requires collaboration with internal teams and external vendors to enhance the overall patient experience.
Headquarters
New Bedford, Massachusetts, United States
Southcoast Federal Credit Union (SouthCoast FCU) is a member-owned financial cooperative serving communities in Fairhaven, Fall River, New Bedford, and Wareham, Massachusetts. It offers a full range of financial products including savings and checking accounts, auto loans, personal loans, mortgages, home equity lines of credit, and Visa credit cards. Members also have access to online banking, CD specials, and other financial services through local branch locations.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Southcoast Federal Credit Union.
34% above the average for this role
Patient Advocacy Coordinator (Hybrid)
Oracle
Enterprise Risk & Experience Steward
Wyandot Memorial Hospital
Patient Advocate
StoneCrest Center
Patient Relations Specialist
oraclecloudinfrastructure
Manager of Patient Advocacy for Emergency Services
Huntsville Hospital Health System
Patient Relations Specialist
California Hospital Medical Center Foundation